Blue Prism University | FAQs


  • Why should my educational institution be interested in joining SS&C Blue Prism Academia Program?

    We have several features that allow our program to benefit your students and your institution:

    • Bridging the gap between education and employment.
    • Provide enhanced learning and world-class training, to the next generation of learners.
    • Easy online enrolment for qualifying institutions—at no cost.
    • Well-rounded curriculum designed to position students for cutting-edge RPA jobs.
    • Multiple courseware formats.
    • Content is available in six (6) languages for most courses.
    • Access to the SS&C Blue Prism University Learning Community, which introduces students and instructors to subject matter experts on RPA technologies.
  • What are the requirements for joining SS&C Blue Prism Academia Program?

    To gain SS&C Blue Prism Academia membership, your institution should meet these qualifications:

    • Must be formally accredited by a public or other governing body.
    • Must be a degree, diploma, and certificate-granting institution.
    • Must be a non-profit institution that does not charge students on a per-class basis to receive SS&C Blue Prism training.
  • What does it cost to join SS&C Blue Prism Academia Program?

    Because we believe that closing the technology skills gap is vital to the future of enterprise software, we offer SS&C Blue Prism Academia course content at no cost to qualifying educational institutions.

  • How do students and educators enroll in a SS&C Blue Prism training course?

    To kick-start your SS&C Blue Prism journey, follow these easy steps:

    1. Create your SS&C Blue Prism University Portal account
    Register for a SS&C Blue Prism portal account using your school email address at Create new account | SS&C Blue Prism Portal.
    Click the password link in your registration email (hint: email will come from “”).
    Click the “Log In” button.
    Set your new password.
    Scroll down to Fill out your profile information.
    Make sure to click the “Save” button!
    You will see a green ribbon and message indicating changes have been saved.
    Accept and confirm the privacy policy pop-up (only active on first-time login).

    Go to our University courses and start learning!

    2. How to download and install your free Learning Edition License

    Go to our SS&C Blue Prism Portal.

    You will need to log into your account by using the login button in the upper right corner

    Once logged in, navigate to our PRODUCT drop down and select BLUE PRISM ENTERPRISE and then LEARNING EDITION

    Watch our short video on how to Download and Install Blue Prism Learning Edition

  • How do I join SS&C Blue Prism Academia program?
    If you are a student, enroll in our courses and start learning now.

    If you are an educator, please visit Educators Program Eligibility column to submit your application form.

    If you are an academic institution, please visit Academic Institution Program Eligibility to submit your application form.

  • How is the SS&C Blue Prism University curriculum created?

    SS&C Blue Prism curriculum is built with input from development, support, and field consulting teams to help educational institutions keep pace with RPA industry demands. The curriculum offers hands-on instruction across the platform, giving students the opportunity to learn practical skills based on used cases from enterprise implementations.

  • Do I get a Course Participation Certificate after completion of a SS&C Blue Prism Academia course?

    Yes, students and Educators are provided with a participation certificate upon successfully completing all the course sections and the self-test through SS&C Blue Prism University LMS.

  • Where do I go to take a certification exam?

    All SS&C Blue Prism professional certification exams are scheduled, and most can be taken either online or in person at an authorised Pearson VUE test centre. Once you have successfully passed one of our exams, the SS&C Blue Prism Digital Badging program allows you to receive a digital badge.

    Learn more about individual SS&C Blue Prism certification exams here.

    To schedule your exam appointment, please visit Pearson Vue.

  • What type of lab does SS&C Blue Prism University offer?

    SS&C Blue Prism University offers an Enterprise product to help you become familiar with SS&C Blue Prism software.

    SS&C Blue Prism tools can be downloaded in two steps.

    Step: 1 - Learning Edition:

    • A feature-limited installation of SS&C Blue Prism.
    • A free 90-day license.
    • This works only on an individual personal laptop or personal desktop.
    • To support the above edition, we provide free access to our product documentation, training materials, and SS&C Blue Prism Learning Community.
    • Ensure your device meets the minimum requirements. Click here to learn more about the minimum requirements for Learning Edition.

    Step 2 - Training License:
    You will need a training license to use the SS&C Blue Prism software. The license is for a feature limited installation of SS&C Blue Prism.

    • The license is a free 12 months license.
    • This license only works on institution computer lab systems.
    • To support the above training license, we provide free access to our product documentation, training materials, and SS&C Blue Prism Learning Community.
    • Ensure your device meets the minimum requirements:
      • Intel Processor should be x64 with a minimum speed of 1.4 GHz but ideally 2.0 GHz or faster.
      • Step One - Install SQL Server Express (which is the free version) 2016 or 2017 in all the systems. (HTTPS://WWW.MICROSOFT.COM/EN-IN/SQL-SERVER/SQL-SERVER-EDITIONS-EXPRESS).
      • Step Two - Install v6+ for local training. Please go to University Portal > Product > Previous Releases. Install SS&C Blue Prism 6+ > x64.msi. (HTTPS://PORTAL.BLUEPRISM.COM/PRODUCTS/PREVIOUS).
      • Step Three - Install foundation training setup – it can be found at LMS > Blue Prism Foundation Training Section 1: Foundation Training Setup Guide.
      • Step Four – Contact your SSC& Blue Prism Academia Program Manager to share the training license.
  • How do I register to take a SS&C Blue Prism exam?

    To schedule a SS&C Blue Prism exam, please visit the Pearson Vue website. You will then need to sign into your account before you can schedule your exams.

    You can find instructions on how to create an account and schedule an exam at this link.

  • How do I pay for my exam?

    Payment can be completed via the Pearson Vue website when booking your exam.

    Pearson Vue accepts credit and debit cards (Visa, Master Card).

    NOTE: Pearson VUE does not accept credit card payments in the following countries: Afghanistan, Bangladesh, Benin, Cameroon, Gambia, Ghana, Lebanon, Nigeria, Pakistan, Senegal, Tanzania, Togo, and Uganda. Please contact Pearson Vue for more information on payment.

  • Which exams do not need pre-authorization?

    The below exams do not need pre-authorization.

    • Associate Developer (ASDEV01)
    • Developer (AD01)
    • ROM Architect (ARA02)
    • Designing a SS&C Blue Prism Process Solution (ATA02)
    • Installing and Configuring a SS&C Blue Prism Environment (AIE02)

    The below exams do need pre-authorization.

    • Professional Developer (APD01) - Must have first passed the Developer (AD01) exam at least six months earlier.
    • Designing SS&C Blue Prism Process Solutions (ASD01) - Must first have passed the Developer (AD01) exam.

    You can go directly to the Pearson Vue website and book an exam yourself.

  • I cannot see my eligible exams on Pearson Vue.

    Please contact us with the following information which allows us to check this for you: Your full name, email address, exam date.

  • Are exams available in multiple languages?

    Please check out the Pearson Vue website to keep up do date with our exam information: Pearson Vue

  • How do I know if I am eligible for additional time in my exam?

    Pearson Vue offers automatic accommodation to those who are eligible. If you are looking to determine if you are eligible for accommodation for your exam, please follow the below steps for further information.

    Please note that language accommodations will not be granted if the exam is available in your native language.

    Automatic Accommodations

    • Check if your country is listed in the below 'Country list'. If your country is listed, you will not receive an automatic accommodation.
    • If your country is not listed, you will be granted automatic accommodation from Pearson Vue for an extra 30 minutes on your exam.
    • Check your Pearson Vue account and ensure that your country of residence is listed correctly.
    • Schedule your exam and check your confirmation email to see that the extra time was added.
    • If the extra time is not showing on your confirmation email, please contact Pearson Vue directly so they can assist you further.
    • Country List:
    • If you live in a country where English is the native language, but are originally from a country where English is not the native language or you need another type of accommodation; please contact us using this form and provide the following information:
    • Your SS&C Blue Prism Portal ID
    • Your Pearson Vue username
    • Your full name
    • The name of the exam you wish to sit
    • PearsonVUE supply SS&C Blue Prism with weekly reports of exam accommodations provided in each country where exams have been taken.
    • Any candidate found to be deliberately abusing automatic accommodations will have their certification revoked without refund and will not be permitted to sit further exams.
  • What are my options for taking a SS&C Blue Prism Certification Exam?

    There are two options to take our exams.

    Option 1- In person at a Pearson Vue test center
    Take a look at our Pearson Vue landing page and select "Find a test center" to find a list of exam centers near you. Pearson Vue has locations all over the world.

    Option 2 - Online exams are now available for most of our exams.

  • What is the duration of SS&C Blue Prism Exams?

    Most of our SS&C Blue Prism exams are 60 minutes long. Except our Associate Developer (ASDEV01), which is 50 Minutes, and our Technical Architect Exam, which is 75 minutes.

    Any exam preparation tasks are carried out before the exam starts.

    You can also locate this information on our certifications page.

  • What question formats are on SS&C Blue Prism Exams?

    Our exams are made up of single choice, multiple choice, drag & drop and fill in the blank questions.

  • When do I receive my exam results?

    All candidates are notified of their score and pass/fail status immediately after taking an exam. Candidates will receive a score report that identifies performance in each test domain. You can download a copy of your score report at any time by logging into your Pearson VUE account and clicking the View Score Reports link.

  • How can I reschedule an exam?

    Please note that SS&C Blue Prism is not able to reschedule your exam, you will need to either log into your account or contact Pearson Vue to make these changes.

    For more information on rescheduling an exam, please check the Pearson Vue website link below for full details.

    Helpful resources for test-takers // Pearson VUE

    Please refer to your original appointment confirmation email to see whether there are any fees or deadlines for rescheduling or cancelling your exam.

  • Does my SS&C Blue Prism Certification Expire?

    No. SS&C Blue Prism Certifications do not currently expire. However, this is subject to change according to SS&C Blue Prism's discretion

  • My exam is not available at my preferred testing location. What should I do?

    Test centers vary in terms of the days and times they’re open and the exams they deliver. If your exam is not available at your preferred test center or date/time, please try an alternative date or search for other test centers.

    Friendly tip: You can select up to three test centers to compare appointment availability.

  • How can I book an online exam?

    Online exams are now available for most of our exams through Pearson Vue. When you book your exam, select the exam ending in _OP to select the online version of this exam.

  • How do I prepare to take an online exam?

    Pearson Vue uses the OnVue online proctoring system which allows you to take an exam securely from your home. To find out more information about how to run a system test before you take your exam, click on the link below for details

    Pearson Vue OnVue

    It is the exam taker's responsibility to ensure they are prepared to take an online exam before the exam starts.

  • What can I expect when taking an online exam?

    An online exam is like a regular exam with a few exceptions.

    Click on the link below to find further information on what to expect including a short video and frequently asked questions about the experience.

    Helpful resources for test-takers // Pearson VUE

    Be sure to be prepared before you take your exam.

    It is the candidate’s responsibility to ensure they have the correct setup before the exam starts.

    If you have any questions or issues with your OnVue setup, please contact Pearson Vue directly at the link below. Customer service: SS&C Blue Prism | Pearson VUE

  • What equipment is needed for my online exam?

    You must provide your own equipment for the exam, please see the below:

    Required: a desktop or a laptop; tablets and touch screens cannot be used for your exam.

    Required: a single monitor. Extra monitors are not allowed; you should remove them from the testing room, or at least show them as unplugged in your testing environment photos.

    Required if using an external monitor with a laptop: you must have an external mouse, keyboard, and webcam and the lid of your laptop must be closed

    Recommended: a personal computer rather than a work computer, which may have additional security that can interfere with your testing session.

    For the latest information about online exams, please take a look at the Pearson Vue Helpful Resources for Test-Takers page.
  • What is a passing score for SS&C Blue Prism exams?

    The passing score for SS&C Blue Prism Certification exams is 70%. (This is subject to change at any time)

  • How do I find my certification results in Pearson Vue?

    Once you have completed your exam, Pearson Vue will send you an email with your exam results. In that email, you will have a report which will show you your scores for each of the sections in the exam.

    NOTE: you will not receive a breakdown of the questions to protect the integrity of the exam.
    If you did not receive an email or want to look back on an older exam, follow the steps below.
    1. Log into your Pearson Vue account, this will bring you to your Dashboard
    2. In the menu on the right, select View Score Report
    3. Select the exam that you want to view using the view button.
    4. You will then be shown a detailed report of your exam.
  • How long must I wait before retaking a failed exam?

    A re-sit cannot be taken until at least 30 days after a failed exam. This applies to all exams.

    Please note that you will need to pay the exam fee to retake the exam.

  • I would like to have a breakdown of my failed exam

    Unfortunately, to protect the integrity of our exams, we cannot provide feedback for individual questions.

  • Why has SS&C Blue Prism introduced the Associate Developer Learning Plan and Certification exam?

    SS&C Blue Prism University identified the need to provide users with a working knowledge of the SS&C Blue Prism Enterprise application, so users may start their RPA career, without having hands-on experience within a company.

  • What is the difference between Associate Developer & Developer?

    The SS&C Blue Prism Associate Developer (ASDEV01) focuses on the essential skills and knowledge required to configure simple SS&C Blue Prism process automation solutions. It is intended for entry level users who wish to learn about the SS&C Blue Prism process automation. An optional Certification exam is available for the Associate Developer.

    The SS&C Blue Prism Developer (AD01) is intended for users who have completed the Associate Developer training and are gaining hands-on practical experience in delivering quality SS&C Blue Prism process automation solutions, with the support of a Lead or Senior Certified Developer. The Learning Path provides additional training to introduce new concepts and best practices which are key to achieving success in an enterprise RPA program.

  • Are there any pre-requisites for the Associate Developer Training?

    There are no pre-requisites for the Associate Developer Learning Path. If you wish to sit for the Associate Developer exam, please refer to the Certification Overview for further information on the scope and preparation for the exam.

  • What language/s is the Associate Developer Certification Exam available in?

    This exam is currently only available in English.

  • What is the Associate Developer Learning Plan and how long does it take?

    The SS&C Blue Prism Associate Developer Learning Path is a collection of courses, as shown below:

    • Basic Awareness
    • Blue Prism Foundation Training
    • Blue Prism Process Templates
    • Blue Prism Credentials and Credential Manager
    • Advanced Data Items
    • Advanced Attribute Matching
    • Duration: Approx. 32 hours
  • Is the Associate Developer Certification Exam only available at Test Centers?

    No, the Associate Developer Certification Exam is available on OnVue (Online Proctored) and at Pearson Vue Test centres. To book your exam, head over to our page at Pearson Vue.

  • Who is the Associate Developer Learning Plan and Certification Exam for?

    The Associate Developer (ASDEV01) exam focuses on testing the essential skills and knowledge required to configure a simple SS&C Blue Prism process automation solution.

    The Associate Developer Certification Exam is intended for entry-level users who want to learn about how to build SS&C Blue Prism process automations and might not have the opportunity for hands-on practical experience through an employer.

  • How can I update my name and email address in Pearson Vue?

    You can update most of your information by logging into your Pearson Vue account using this link. This link also provides you with ways to contact Pearson Vue directly should you need to change your name. For all other enquiries, please contact us.

  • What if I have forgotten my Pearson Vue password?

    You can reset your password on the Pearson Vue website yourself but if you have issues resetting your password, please contact Pearson Vue directly using the information below.

    Customer Service :: Blue Prism :: Pearson VUE

  • I have set up my portal account but unable to set up a Pearson Vue account.

    Your Pearson Vue account is no longer automatically set up when you create your SS&C Blue Prism account. You are now able to set up your own Pearson Vue account by going to their website at this link.

  • Does the name on my Government ID have to match the name on my Pearson Vue account?

    To sit an exam, you will need to provide a form of government ID at the test centre. The name displayed on your Pearson Vue account must match the name on your government ID to gain entry to the exam.

    However, you do not need your middle name listed, only your first and last names need to match.

  • When are exam refunds granted?
    Test Centre delivery - SS&C Blue Prism candidates must reschedule and/or cancel their exam appointments at least 48 hours before the appointment via the candidate website or the call center.

    OnVUE delivery
    - SS&C Blue Prism candidates must reschedule and/or cancel exam appointments at least 24 hours before the scheduled appointment time via the candidate website or the call center. If the cancellation is made outside of this period, then a refund will NOT be processed.

    Candidates do not receive a refund when they reschedule their appointment.

    To cancel, reschedule or for more information about refunds, please contact Pearson Vue Customer services directly.
  • Where can I go for more information if I have issues with OnVue before my exam?

    If you have questions about OnVue before your exam, check out the FAQ from Pearson Vue.

    If the FAQ does not answer your question, please contact Pearson Vue directly. You can find their contact details at this link.

  • How do I use my certification voucher?

    You can enter your certification voucher code during the 'checkout' stage of booking your exam.

  • How long are my Pearson Vue vouchers valid for after I purchase them?

    Vouchers expire 12 months from the date they are issued.

    Voucher expiration dates cannot be extended. The exam must be taken by the expiration date printed on the voucher.

  • Can I get a volume discount for vouchers and is there any minimum requirement?

    There is no volume discount for vouchers, there is a minimum requirement of ten (10) vouchers per order

  • Do I have to pay for my vouchers when I purchase them?

    All vouchers will need to be paid for at the time of purchase. Please note: Vouchers are non-refundable and non-returnable.

  • How can I contact Pearson VUE directly?

    Please use the below link to contact Pearson VUE directly, or access their FAQ page.

    Contact Pearson VUE

  • How do I purchase a SS&C Blue Prism University Training Environment?
    1. Go to our purchase portal for Training environments

    2. Select “Self-paced courses” from the top menu

    3. Select the training environment/s that you require based on the courses and lab times that you need

    4. Click on the shopping cart and select “add”

    5. You can add further environments or check out Enter your information and check

  • What payment methods are accepted for purchasing a SS&C Blue Prism University Training Environment?

    You can pay using credit/debit card or PayPal

    If you are experiencing issues with your payment or with the purchase portal, please contact ReadyTech via their chatbot or email them directly at [email protected]

  • How much lab and access time will I need to complete my course?
    We have included recommendations on each Training Environment listed in the purchase portal.
  • How do I extend my lab time?

    You may find that you need some extra time to support the training that you are working through. Please note you will need to purchase additional lab time/access time before it expires, to prevent the loss of your work.

    We have the following lab time extension options for you to choose from:

    • You can extend your access time window for additional week/s, this will allow you extra week/s to continue using your existing lab hours.

    • You can extend your lab time by additional hours; this means that you have more lab time to work in the lab environment, but your access time window will remain the same.

    To extend your lab time or access window time, please click on the button labeled "extend lab" in your Training Environment in the Self-Paced Portal

    This will take you to a sub-page of our purchase portal which is only visible through the Self-Paced Portal

    You will then be able to select one of the options available and run through the payment process

    Once your payment is processed, the additional extension will be added to your remaining time, and you will be re-directed back to the Self-Paced Portal

  • How can I ensure that my computer is compatible with the ReadyTech system before I purchase lab time?
    Run a pre check on your computer, to ensure that it is compatible with the ReadyTech system before you purchase your lab time.
  • What if I need technical support while using the lab system?
    You can contact ReadyTech directly via their chat, usually found in the lower right corner of the screen. You can also email them directly at [email protected] If you have any queries about the lab materials provided in the Training Environments, please contact SS&C Blue Prism University using our contact form.

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